Shipping Policy

  1. General Shipping Overview We offer global shipping services for all home & daily necessities. All orders will be processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. We only cooperate with certified logistics providers to ensure safe and intact delivery of your household products.
  2. Shipping Timeframe Standard domestic shipping: 7–15 business days. Standard international shipping: 15–30 business days. Remote areas may take an extra 3–7 business days. Shipping delays may occur during peak seasons, logistics upgrades or force majeure situations, and we will update tracking information promptly.
  3. Shipping Fee Standard Free standard shipping is available for orders reaching our specified minimum order amount. Regular shipping fees apply for orders below the threshold. Expedited shipping service is optional at checkout with additional charges, which shortens delivery time effectively.
  4. Order Tracking Service Once your order is dispatched, you will receive an official email containing a unique tracking number and tracking link. You can check real-time logistics status online. If no tracking updates for over 5 working days, please contact our support team for follow-up.
  5. Lost & Damaged Shipment Solution For lost, missing or damaged items caused by logistics problems, please submit a ticket with photo/video proof within 48 hours after package receipt. We will verify the issue and arrange free reshipment, full refund or partial compensation accordingly.