Return & Refund Policy

  1. Return Eligibility Rules We support 30-day returns & exchanges for unused, unopened, undamaged home goods with original packaging, tags and complete accessories. Custom-made products, disposable daily consumables and final clearance items are non-returnable and non-refundable due to product attributes.
  2. Official Return Process Step 1: Submit a return application via our customer service or order page. Step 2: Wait for our review within 1–2 business days and obtain a Return Authorization Number. Step 3: Send back items to the designated address with the RA number marked on the package. Step 4: Upload return logistics information for verification.
  3. Refund Execution Standard We will complete inspection and process refunds within 3–5 business days after receiving returned packages. All refunds will be credited to your original payment method. Full refunds with free return shipping are provided for quality issues or our shipping errors. Customer-initiated returns require buyers to bear round-trip shipping fees.
  4. Partial Refund & Return Rejection Partial refund is applicable for partial order return, minor defective items or missing accessories. We have the right to reject return requests for used, damaged, incomplete products or applications exceeding the valid return period.